Delivering IT services you need...

Working in the technology environment you can't avoid the phrase "Best Practice", the questions that most businesses ask

Why does my company need it?


What benefits will I see?


Well these are questions that IT & Service Management Consulting aim to answer for you on all our engagements.

About us

IT & Service Management Consulting was founded by James Landale in 2009, he has worked in the IT & Mobile Telco Industry for almost 20 years . He continues to work tirelessly to deliver in excess of our clients expectations whilst ensuring that consistent delivery is at the centre of everything our organisation does.

We specialise in the end to end delivery and management of technology & logistics programmes to your users and customers.  Some projects of note are.

  • Mobile Transformation – Online Charging and Thick MVNO (Mobile Virtual Network Operator) migration
  • Mobile Technology Transformation of Business Support Systems (BSS)
  • Introduction of eSIM support
  • Introduction of 4G consumer services
  • Data Centre Migration and Transformation
  • ITIL v3 aligned Service Asset & Configuration Process Design & Implementation
  • Wide range IT Service Improvement Programmes
  • Applications Management Outsourcing
  • Fast Moving Consumer Goods (FMCG) Logistics and Sourcing programmes

Our founder

James Landale

Principal Consultant

What are you waiting for?

Ready to take the next step? Let’s bring your vision to life! Explore our services and get in touch today for a consultation. Together, we’ll make it happen.